Earthcare Asia is a small company founded in 2000. It's not famous at all, today may have been the first time you even heard of us.

Unlike other cosmetic companies, we don't advertize on TV or through magazines. We even turn down interview offers, there's no way we are famous.

When we explain this to other companies, they all exclaim, "Don't you want to be famous?", so we nod our heads, "Yes, we don't." to which they shake their heads. "I can't believe it..."

Well, there is a reason for all this.

Why We Choose to Stay Nameless

Our priority is to support every customer one on one. When you are troubled with skincare, you feel so alone. A bad skin day often means a bad day. Sometimes you don't even want to go out. "Skin" is that important.

This is why we want to help and support customers who met our products and decided to contact us. We want to listen to your needs and thoughts on skincare and help, not just be ignorant after your purchase.

We package and send products in our own building, so we can send you products as soon as we can. We also publish email magazines and websites, telling you about skincare. We aim to be someone you think of when you're in trouble. This is pretty much the meaning of our existence.

Our mission is to ensure you live a "happy" life, through communicating your issues on skin.

To go on with this mission, we workers need to keep on studying skincare. The method of use is easy enough, but every skin has different traits. People's lifestyles and living environment differ too. It takes more than 3years of learning to ensure that we can support individual customers.

We only sell through the internet, so we spend a lot of time trying to decipher what the customers really want through "voices" of phone calls and "letters" from emails. We also need to come up with contents to write in magazines. These skills need to be nurtured with time and talent, which is hard to come by.

These result in the small number of workers in the customer support department. If we advertize big and get famous in a short span of time, we won't be able to communicate with customers like we are doing now. We want to support in depth. If we can't do that, what are we to exist?

We would like to answer each phone call and each email with sincerity, connecting with each customer surely.

This way of connecting with customers have actually paid off. Even though we don't use big ads like normal cosmetic companies, our number of customers is rising, thanks to the reviews, comments of customers and customers introducing our producsts to friends and family. We our very proud of the fact that customers decided to introduce our products, despite the fact that skin problems are such a delicate theme to talk about.

Since we don't have to spend costs on advertisement, we can propel our power into production, development, and customer services. This is why we our proud to be "nameless".